Last Updated: July 19, 2026 Effective Date: July 19, 2026
1. Introduction
This Privacy Policy covers the Spearo family of apps published by Visivo, LLC:
Spearo Tracker — dive logging, catches, training and AI coaching
Spearo Vision — dive condition forecasts, spots and community visibility
Spearo Apnea — breath-hold training (phone and smartwatch)
One policy covers all of them because they share a single account and a common backend. Not every app collects everything listed below — where a feature or data type belongs to a specific app, we say so.
Visivo, LLC ("we," "us," or "our") is a Florida-based company building tools that help divers track their progress, improve their skills, and stay safe in the water.
By using a Spearo app, you agree to this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
Account information (all apps):
Email address (required to create an account)
Name and display name
Profile photo (optional)
Diver profile (Spearo Tracker):
Diver experience level
Body weight, where you choose to enter it — used only for performance calculations such as metabolic rate
Unit preferences (depth, weight, temperature)
Dive logs (Spearo Tracker):
Dive dates, times and durations
GPS coordinates of dive locations
Maximum depth, bottom time, descent/ascent speeds, surface intervals
Water temperature, visibility, and sea conditions
Your own notes and observations
Dive type (recreational, spearfishing, training)
Catch records (Spearo Tracker):
Species, weight and length
Photos of catches
Technique and time of catch
Dive spots (Spearo Tracker, Spearo Vision):
Spot names, GPS coordinates, depth and bottom composition
Descriptions, ratings and photos
Community visibility reports you submit (Spearo Vision)
Training data (Spearo Apnea, Spearo Tracker):
Breath-hold training tables and session history
Static/dynamic apnea times and distances
Personal bests, progress and custom table configurations
Heart-rate data (Spearo Apnea watch app only):
Heart rate measured during a training session, used to calculate your dive reflex and recovery. Collected only while you are running a session.
2.2 Information Collected Automatically
Device information:
Device type, model and operating system version
Push-notification token (used to deliver alerts you have enabled)
Language, locale and time zone
Location:
Approximate and precise (GPS) location, used to show conditions for your location and to save dive spots
Location is never collected in the background
You can decline the permission, revoke it at any time, or enter coordinates manually
Subscription information:
Plan or product purchased, purchase and transaction identifiers
Subscription/purchase status and renewal dates
A shared "Spearo Pro" entitlement record that unlocks Pro across the Spearo apps
We do not use analytics or advertising SDKs. The Spearo apps contain no ads and no third-party analytics or ad tracking.
3. How We Use Your Information
Store, display and organise your dives, catches, spots, training and preferences
Calculate metrics, scores, analytics and progress
Fetch weather, marine, tide and dive-condition data for your locations
Provide AI Coaching analysis and personalised feedback (Spearo Tracker)
Sync your data across devices and back it up to the cloud
Create and maintain your account and verify your Pro entitlement
Process purchases through Google Play or the Apple App Store
Send condition alerts, safety reminders and service messages you have enabled
Diagnose problems and improve the apps
4. How We Share Your Information
4.1 We do not sell your data
We never sell, rent or trade your personal information.
4.2 Service providers
We use trusted providers who process data on our behalf:
Firebase (Google Cloud) — cloud database, authentication, storage and push messaging. Receives your account information and app data. Stored in the United States and European Union. https://firebase.google.com/support/privacy
Open-Meteo — weather and marine forecasts. Receives only GPS coordinates when conditions are requested. No account information. https://open-meteo.com/en/terms
OpenAI — Spearo Tracker AI Coaching only (not used by Spearo Vision or Spearo Apnea) — generates coaching analysis. Receives your dive performance metrics (depth, times, frequency) and any notes you have written on the dive being analysed. Your name, email address, and the names of any dive buddies are never sent. https://openai.com/policies/privacy-policy
Because dive notes are free text, please avoid entering information you would not want processed by an external service.
4.3 Legal requirements
We may disclose information where required by law — subpoenas, court orders or legal process; to prevent fraud or security threats; to enforce our Terms; or to protect our rights, property or safety.
4.4 Business transfers
If Visivo, LLC is acquired or merges, your information may transfer. We will notify you before your data becomes subject to a different privacy policy.
5. Your Rights and Choices
5.1 Access and export
You can view your data in the app. In Spearo Tracker, export it from Settings → Export My Data (CSV, PDF or JSON). You may also request a copy by emailing info@visivoagency.com.
5.2 Update
You can edit your profile and change or remove your dives, spots, catches, training records and preferences at any time in the app.
5.3 Delete
Deletion is immediate and permanent — there is no recovery window. Export anything you want to keep first.
In the app: Settings → Legal & Account → Delete Account, then confirm.
If you have uninstalled: email info@visivoagency.com with the subject "Data Deletion Request" from your registered address. Completed within 30 days.
Deleted: account and profile, dive logs, spots, catches, photos, training history, AI coaching analyses, cloud backups, smartwatch sync data, leaderboard entries and your Pro entitlement record.
Retained: purchase records (7 years, tax compliance); hashed fraud-prevention identifiers (5 years); aggregated anonymised analytics (indefinitely, cannot identify you).
Deleting your account does not cancel a Google Play or Apple subscription. Cancel those in the Play Store or App Store separately.
5.4 Marketing
Marketing emails are opt-in only and can be turned off in Settings or via the unsubscribe link. Transactional messages (password resets, receipts) cannot be opted out.
5.5 Location permission
You control location access and can revoke it at any time in your device settings. The apps work without it, using manually entered coordinates.
6. Data Retention
Your data is kept until you delete it. Deleted accounts are erased promptly and purged from backups within 30 days, except the limited records listed in §5.3. After a long period of inactivity we may delete an account after giving you notice by email.
7. Data Security
All data transmitted over HTTPS/TLS
Cloud data encrypted at rest (AES-256)
Local databases protected by device encryption
API keys and secrets held server-side, never shipped inside the apps
Google Sign-In and Sign in with Apple use OAuth 2.0
Access to user data is limited to authorised staff, logged and audited
We will notify affected users within 72 hours of discovering a breach
8. International Data Transfers
Data is stored on your device and, for cloud backup, on Firebase servers in the US and EU. Transfers rely on the EU-US Data Privacy Framework, Standard Contractual Clauses, and GDPR-compliant processing agreements.
EEA/UK users have rights to erasure, portability, restriction and objection, and may complain to their supervisory authority. Email info@visivoagency.com with the subject "GDPR Data Request."
9. Children's Privacy
The Spearo apps are not intended for children under 13. We do not knowingly collect data from children under 13 and will delete any such account we discover. Users aged 13–17 must have parental consent. Where required we rely on the app stores' age-signal mechanisms to support age-appropriate access.
10. California Privacy Rights (CCPA)
California residents may know what we collect, access it, request deletion, opt out of any sale (we do not sell data), and receive equal service. Email info@visivoagency.com with the subject "CCPA Data Request." We respond within 45 days.
Categories collected in the last 12 months: identifiers (email, device ID); personal information (name, profile); geolocation (dive spot and dive coordinates); health/fitness activity (dive and training records); photos; internet activity (app usage); inferences (AI coaching recommendations, Spearo Tracker only).
11. Changes to This Policy
For significant changes we will notify you in-app on next launch and by email if you have opted in, update the "Last Updated" date, and give 30 days' notice for material changes. Minor clarifications may be made without notice.
Visivo, LLC 6501 Arlington Expressway, B105 #2026 Jacksonville, FL 32211 United States
Support hours: Monday–Friday, 9:00 AM – 5:00 PM Eastern Time
13. Consent
By using a Spearo app you consent to the collection and use of information as described here, to processing by the service providers listed in §4.2, and to storage in the United States and European Union. You may withdraw consent by deleting your account or emailing info@visivoagency.com.
14. Summary
What we collect Why Who sees it Email, name, profile photo Account management You and our team Dives, spots, catches, training Core app features You (cloud backup for Pro) Photos Attach to dives, catches, spots You Location (when allowed) Conditions and saving spots You; coordinates only to Open-Meteo/NOAA Heart rate (Apnea watch) Training metrics You Dive metrics + notes AI coaching (Tracker only) OpenAI (no name or email) Push token, device info Notifications, diagnostics You and our team Purchase records Unlock and verify Pro Google Play / Apple
No ads. No third-party analytics. We do not sell your data. Your rights: access, export, update and delete at any time. Contact:info@visivoagency.com